Hearts in Homes MN
Privacy Policy
Last updated: June 3, 2025
At Hearts in Homes MN, we are committed to protecting the privacy and personal information of our clients, caregivers, and job applicants. This Privacy Policy outlines how we collect, use, and protect your information.
1. Information We Collect
2. How We Use Your Information
We may collect the following types of information:
From Clients and Their Families:
- Name, address, email, and phone number
- Health history and care needs
- Insurance and billing details
- Emergency contact information
From Caregivers:
- Contact information, resume, and certifications
- Background check and employment history
- Work availability and payroll details
From Applicants:
- Personal and professional details submitted in job applications
- References and other relevant information
We use your information to:
- Provide and manage home care services
- Schedule caregiver assignments
- Process job applications and employment
- Send important updates, reminders, and notifications
- Respond to inquiries and provide customer support
- Maintain records and ensure compliance with laws and policies
3. SMS Terms and Conditions
By providing your mobile number, you consent to receive SMS messages from Hearts in Homes MN. These messages may include:
- Appointment confirmations and reminders
- Service updates and notifications
- Employment-related communication (e.g., scheduling or hiring updates)
Message and data rates may apply.
You may opt out of receiving SMS messages at any time by replying STOP. For help, reply HELP or contact us directly.
4. Mobile Information Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All categories of information mentioned above exclude text messaging originator opt-in data and consent. This information will not be shared with or sold to any third parties.